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“ Here, at Mortise & Miter, we value your feedback more than anything. If you’ve ever enjoyed working with us and want to share your experience with other homeowners, feel free to leave a review. “

- John Austin, owner of Mortise & Miter

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Reviews from clients

If you want to have an insight into our company’s values and the hard work we put in, read what other homeowners had to say about working with us.

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Trevon Richard

5/5

I emailed John about a product I was looking for that he carries. He was prompt in his response and even delivered to me locally in person! He spent time talking to me about the product and was a joy to talk to. I will use him for future work!

A true pro and a golden nugget in the contracting world.

I highly recommend working with Mortise & Miter! 

Response from the owner

Thank you so much Trevon! I really do want to see your panels when they’re done, and also the completed restoration project!

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Matt Hankins

5/5
John with Mortise & Miter was amazing with his response time, and timeliness of my project! He did an awesome job, and I couldn’t be happier! Although my project wasn’t the largest, I always felt like I was a priority, and given as much time as I’m sure he gives his largest clients. I highly recommend Mortise & Miter to anyone needing something done to their home!

Response from the owner

Any time, Matt! All customers get priority no matter what the job size!

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Jenn P

5/5
I couldn’t have asked for a better experience with my kitchen remodel – quick responses, brilliant ideas, and amazing quality of work. Hoping they do bathroom remodels for my summer project.

Response from the owner

Kitchens, baths, and everything else under your roof! It was our pleasure. Thank you so much, and we look forward to working with you in the future.

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Eduard

5/5

John and his team are a pleasure to work with. He was quick to respond and took the time to understand our needs and made sure they were met. A contractor that is licensed, insured & always on time for appointments. With work that is top quality!

A true pro and a golden nugget in the contracting world.

I highly recommend working with Mortise & Miter! 

Response from the owner

Thank you Eddie! A pleasure working with you! Now make great use of that new home office!

Pam Best

4/5
Worked with for over 2 years. Proposals fair to both parties. Stays within budget. Vets subs – license & insurance. Great with wood work, plumbing and electrical. Refinished wood floors.

Response from the owner

I’ve loved watching your house steadily transform over the years. Time to start making your own new memories together in your “new” home!

Christabel Duggan

5/5

Such a pleasure to do business with a group of people who were able to make my dreams a reality. Value, professionalism and quality were fabulous. Highly recommend.

Response from the owner

Thank you for the kind words! Really enjoyed turning your design into a reality!

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Keith Williams

5/5
He’s upfront and professional from the beginning. He understands what you’re asking for and walks you through areas you didn’t think of. Great quality and no playing games around pricing and deliverables.

Brian Boyd

5/5
Mortise & Miter did a wonderful job finishing our basement. John was professional and informed us every step of the way. Excellent quality of work and very easy and friendly. Thanks John!

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Jason L

5/5
Working with John took all the worries away that we though we had. Especially liked his proposal packet that listed every detail and floor plans and all the specifics on materials. Also was a fixed-price so there was no hassle along the way for us. Even when we weren’t sure about some of the new layout, he just asked us some questions and immediately described some options that were perfect! VERY good communication the whole way, and he really did make us a part of the process. We felt like he had a great respect for us and our home!

Response from the owner

I really appreciate the opportunity to work with you, and had a great time watching this basement come to life! Please don’t hesitate to contact me directly if you have any questions or issues.

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Leah Frye

5/5

They did our complete bathroom remodel (new tub, tile, floors, vanity, fan, drywall, paint) and it turned out beautiful. John was very professional and organized, and really helpful when it came to deciding on what we wanted. Everything is very good quality and I can tell it will last a long time. 

Response from the owner

Thank you Leah! I enjoyed working with both of you, and I love the tub and tile combo!

Mike McElroy

5/5

Response from the owner

Thank you Mike! I’ve enjoyed working with you and your family, and I hope you love your new basement for years to come!

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Donna Stecher

5/5
I am very particular and I have to say that I was super pleased with John and his crew! I commissioned John to update my dated 35 yo bath replacing the tub/shower with a tiled walk in shower, new vanity top, light, exhaust fan, new shower & sink faucets. I was about to give up on finding a light when John located a fixture that was comparable to the shower’s curved black grab bars. Perfect!! John is the best and a true professional from start to finish and he will be my go-to guy for any future rehab!!

Response from the owner

You’re too kind Donna, and you were super fun to work with! Universal Design bathrooms are the future standard, and you’re way ahead of the curve!

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Cindy Roots

5/5
John was very responsive and clear with his communication. Flexible to our families needs. We chose to do remodeling with a toddler and young child at home; he was very aware of safety for them without me having to ask. Always followed up after each step was completed to make sure we were happy with the results before proceeding. Workers were polite. Will DEFINITELY be asking him out for future projects!

Response from the owner

Thank you so much Cindy! I’m glad we made you and your family feel comfortable. It was a pleasure to meet your family and work with you!

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Lindsay Stark

5/5

John is professional and offers excellent quality work. We were completely overwhelmed with the amount of moving pieces our job required, and John took it on and kept us sane. We always knew what was going on and felt comfortable with the process. We loved working with him and will stick with him for future projects!

Response from the owner

John is professional and offers excellent quality work. We were completely overwhelmed with the amount of moving pieces our job required, and John took it on and kept us sane. We always knew what was going on and felt comfortable with the process. We loved working with him and will stick with him for future projects!